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Privacy Policy

Hero Gaming Privacy Policy (EU)


This policy is intended for everyone who uses our website including its subpages (“Website”), applies for a job with us or otherwise communicates with us. Please note that when you use our sites for online gambling, the separate policies on such sites apply.

In this document we call the Hero Gaming group of companies “Hero Gaming Group”, each Hero Gaming legal entity “Hero Gaming” or “us”/“we” and we call you (a visitor/user of our site/applicant etc,) “you”.

This document explains how we collect, process and store personal data belonging to you. “Personal Data” means information about you which can be used, on its own or together with other information, to identify you as a person.


Source Data Purpose* Retention** when using the site Pseudonymized information about your use of the website



Improve our website and the user experience As long as required to fulfill the purposes (see also section “Cookies”) when interacting with the assets on the Website Information you provide when you fill in forms on our Website (example: attendance confirmations, subscription to news emails etc.)


Managing our relationship with you


As long as required to fulfill the purposes. For email subscriptions, until you unsubscribe. when applying for a role Information that you provide when you apply for a role. This includes information provided through an online job site, via email, in person at interviews and/or by any other method. In particular, details such as name, email address, address, date of birth qualifications, experience, information relating to your employment history, skills and experience that you provide to us.


A record of your progress through any hiring process that we may conduct.


When you visit, workable will collect data as a data controller in accordance with its own privacy policy.


Managing your job application and evaluating your suitability for the role and other potential roles 2 years after application





External sources when applying for a role Publicly available information about you that you have published on the Internet including sources such as LinkedIn and other social media profiles.


We may receive your personal data from a third party who recommends you as a candidate for a specific job opening or for our business more generally.


Evaluating your application or your suitability as a candidate N/A (data not stored)
Emails from you Records of correspondence we have with you Contacting you (example: to respond to a question from you)



As long as required to manage the relationship, depending on type of correspondence


*In addition to the purposes listed in the table, we may always use your Personal Data as required by law and regulation (example: to maintain and protect the gaming licenses of the Hero Gaming Group).

** We may keep your Personal Data longer if it is necessary to comply with our legal obligations, meet regulatory requirements, resolve disputes and/or prevent fraud or abuse. We may also keep anonymized derivatives of your data for business analytics purposes where no automated decision making is involved.


When we process Personal Data for the purposes of recruitment we rely the lawful basis of our legitimate interest to recruit staff for our business. We also rely on your consent, which is freely given by you during the application process. When using and interacting with the Website, we rely on your consent as lawful basis.


We may share your Personal Data with third parties (for example, Hero Gaming Group companies or third-party suppliers) as follows:

  • when you have given your consent;
  • as necessary in order to provide the Website (example: third-party internet service providers);
  • as necessary in order to communicate with you (example: third party email program providers);
  • to carry out your instructions;
  • in the circumstances where your data is on an anonymous and aggregated basis, meaning you could not be personally identified from it;
  • as permitted by law or regulation;
  • in order to comply with any legal obligation, in order to enforce or apply our terms and conditions or to protect the rights, property, or safety of Hero Gaming Group (example: third-party gaming regulators); and
  • in the event that there is a sale of the assets of Hero Gaming or corporate restructuring, or as a result of a change of control of Hero Gaming or one of its group companies, or in preparation of any of these events.

We use Workable, an online application provided by Workable Software Limited, to assist with our recruitment process. Workable processes Personal Data on our behalf. Workable is only entitled to process your personal data in accordance with our instructions. With workable, you can apply through “Indeed Apply”. When using that option, Workable in turn shares your data with Indeed for the purposes of processing your application. This includes but not is not limited to a unique identifier used by Indeed to identify you, and information about your progress through our hiring process for the applicable job opening, as well as tangible, intangible, visual, electronic, present, or future information that we hold about you, such as your name, contact details and other information involving analysis of data relating to you as an applicant for employment. Indeed’s is available on Indeed’s website.

Any third party to which Hero Gaming’s assets are transferred will have the right to continue to use the Personal Data as set out in this document. Except for these circumstances, we will not sell or share your information to any third party.


We may use Workable’s technology to select appropriate candidates for us to consider based on criteria expressly identified by us, or typical in relation to the role for which you have applied. The process of finding suitable candidates is automatic, however, any decision as to who we will engage to fill the job opening will be made by our staff.


Like almost every website, our Website uses cookies. Cookies are small text files that are stored in the internet browser on your device such as your computer, mobile phone or tablet, when you are using our services. We use cookies to enhance your experience with us. They give us an understanding for how our website is being used and helps us with development and improvements. Please see your browser or device reference information to understand how to adjust your settings.

We use the following cookies:

Cookie on This cookie is used to remember a user’s choice about agreeing with our company privacy Statement & Terms of Use. Where users have preference, that user’s preference will be stored in this cookie.

Universal google analytics: These cookies are used to collect information about how many visitors use our website. We use the information to compile reports and to help us improve the website. The cookies collect information in an anonymous form, including the number of visitors to the website, where visitors have come to the website from and the pages they visited.

YouTube cookies: We embed videos from our official YouTube channel using YouTube’s privacy enhanced mode. This mode may set cookies on your computer once you click on the YouTube video player, but YouTube will not store personally-identifiable cookie information for playbacks of embedded videos using the privacy enhanced mode.

We use service providers to analyse the use of the Website. Each service provider gathers information about the services by means of cookies and this information is used to create reports with usage information. You can find information about the service providers’ privacy policies and practices at the URLs below:

Performance Cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.

Functionality Cookies allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. For instance, a website may be able to provide you with local weather reports or traffic news by storing in a cookie the region in which you are currently located. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

Targeting Cookies are used to deliver adverts more relevant to you and your interests They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They are usually placed by advertising networks with the website operator’s permission. They remember that you have visited a website and this information is shared with other organisations such as advertisers. Quite often targeting or advertising cookies will be linked to site functionality provided by the other organisation.

Strictly Necessary Cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies services you have asked for, like shopping baskets or e-billing, cannot be provided.


Since the Hero Gaming Group is multinational, your Personal Data may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). The Personal Data may be hosted on servers outside EEA. Your Personal Data may be processed by staff operating outside the EEA who works for us, or for another company within the Hero Gaming Group, or for one of our suppliers.

We will take all steps reasonably necessary to ensure that your Personal Data is treated securely and in accordance with this document when transferring the Data.


We have appropriate technical and physical safeguards to protect your Personal Data against accidental or unlawful destruction or loss, modifications, unauthorised use, disclosure or access, and all other unlawful forms of processing. We limit access to your personal data to those who have a genuine business need to know it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality. Since the internet is not a completely secure environment we can’t guarantee that information you transmit via our Website will not be accessed, disclosed, altered or destroyed by breach of any of our safeguards or otherwise. We will of course follow applicable rules and processes for notifying you if this should happen.


By contacting us you can:

  • request a copy of the information that we hold about you;
  • ask us to modify, correct or remove information;
  • ask us not to use your Personal Data for marketing purposes; and/or
  • object to decisions being taken by automated means which produce legal effects concerning you or similarly significantly affect you

If you would like to exercise any of those rights, please contact us and provide enough information to identify you, proof of your identity and address, and clearly specify the information to which your request relates.


If you have any questions, complaints or comments about this document or our use of Personal Data contact us by email at

You can also complain to your local Data protection authority.


Details of Data Controller:

Hero Gaming Ltd

Level 0, Spinola Park

Triq Mikiel Ang Borg

St. Julian’s SPK1000


Last updated on 1st August 2019

© 2019 Hero Gaming Group